Please find below our most frequently asked questions. If you can't find the information you are after, want a chat or need further help, please conatct us, we'd love to hear from you!
1300 194 196
What is Stride4Stroke?
Stride4Stroke is a fundraising event designed to motivate you to increase the amount of time you spend being active. The time you spend being active is measured in Moving Minutes.
As we all have different lifestyles, passions and abilities, this will look different for everyone. The best goal to set is the one that works for you!
You can Stride on your own or as part of a team with family, friends or colleagues.
Where is Stride4Stroke?
You can do Stride4Stroke anywhere, depending on how you choose to be active.
It could be at home, the gym, in your local park, or even the ocean. You can train for a marathon, count your progress at physio or walk round the block with friends. It’s all up to you!
When is Stride4Stroke?
Stride4Stroke officially takes place from the 1st to 30th November.
You can start logging your Moving Minutes on the 1st November, however the lead up to November is a great time to set some training goals.
Who can take part in Stride4Stroke?
Anyone can take part.
We encourage you to sign up and take part in Stride4Stroke with your friends, family, work colleagues and sporting teams.
All you need to do is set a fundraising goal, select a primary activity (this is completely up to you!), set a Moving Minutes goal, and you are on your way.
It’s all about raising much needed funds and making your moves count, wherever you are, to prevent, treat and beat stroke.
Is there an age limit?
There is no age limit to participate in Stride4Stroke. If you have any concerns, chat to your GP and follow their advice.
If you are under 18, you MUST get permission from a parent or guardian before participating in any fundraising activities for Stroke Foundation.
What are Moving Minutes?
Moving Minutes are the minutes you are active in November.
Stride4Stroke is all about increasing ‘Moving Minutes’ which is something that can be applied to any activity, such as swimming, skipping, exercise bike, yoga, walking, running, doing an online fitness class or setting a movement target in stroke recovery.
To edit your Moving Minutes goal and log activity, simply log into your dashboard.
You can log into your dashboard here.
You start logging your Moving Minutes on 1st November, however the lead up to November is a great time to set some training goals.
Why Moving Minutes?
One million strokes a year globally are linked to physical inactivity. This means too many lives are being impacted by stroke unnecessarily.
Research tells us 30 minutes of exercise five times a week can reduce your stroke risk by 25 percent.*
*World Stroke Organization. 2021. Why stroke matters - Stroke risks and prevention. Available at: https://www.world-stroke.org/world-stroke-day-campaign/why-stroke-matters/stroke-prevention/stroke-risks-and-prevention
How do I set a moving minutes goal?
Research tells us 30 minutes of exercise five times a week can reduce your stroke risk by 25 percent.
If we use this as a guide, if you were to do 30 mins per day, 5 days per week, and there are 4 weeks in November.
30 mins x 20 days = 600 moving minutes.
Everyone is different, so set a goal that is reasonable and achievable for you.
How do I update my Moving Minutes goal?
- Log into your dashboard.
- Go to 'My Activity’
- Scroll down to 'Edit your Moving Minutes goal'
- Input your goal
- Scroll down and select 'Save Changes' at the bottom of the page
What activity can I choose for Stride4Stroke?
It is up to you! We understand that everyone has different lifestyles, goals, limitations and passions.
Stride4Stroke is all about increasing ‘Moving Minutes’ which is something that can be applied to any activity, such as swimming, skipping, pushing, exercise bike, yoga, surfing, walking, running, doing an online fitness class or setting a movement target in stroke recovery.
When you sign up you will need to select your primary activity to achieve your Moving Minutes along with a goal.
If you want to undertake multiple activities to achieve your Moving Minutes you absolutely can. When you are all setup and logging your Moving Minutes you can also select the activity you did.
The event will take place from the 1st to 30th November. Start logging your Moving Minutes on 1st November, however in the lead up to November this is a great opportunity to set some training goals.
How do I record my activity?
- Log into your dashboard.
- Scroll down to 'Add Activity'
- Input your Moving Minutes, Date and Activity Type.
- Scroll down and select ‘Save Changes’ at the bottom of the page.
How do I link Strava and Fitbit to my page?
- Log into your account.
- Click on your name in the top right-hand corner and navigate to 'My Activity'.
- Scroll down to where you see the Fitbit and Strava logo.
- Click on the relevant icon which will ask you to login to your Fitbit or Strava account.
- Agree to the settings and click submit.
Fitbit Note: You must record an “activity" with your Fitbit in order for it to contribute to your kilometres.
Your activity will sync once a day and is not immediate as soon as you’ve done it. It is also important to note that only one activity a day will sync (e.g. if you do 2 runs, only the most recent will sync). If you would like to include more than one activity a day you will need to manually upload your activity.
Can I use another device to track my activity?
Absolutely! You can track your activity on whatever app you prefer.
You can simply log your Moving Minutes on your dashboard using your device as a reference.
To do this, please refer to ‘How do I record my activity?'
My Fitbit activity is not appearing on my page. What do I do?
If your activity is not appearing on your dashboard please follow these steps.
- Make sure your Fitbit is synced with your Stride4Stroke dashboard.
- Start and Stop each activity from your Fitbit app.
- Allow 24 hours for your activity to appear on your dashboard.
If your activity is not appearing you can manually add your Moving Minutes on your dashboard.
YOUR FUNDRAISING PAGE & DASHBOARD
What can I do when I log in to my dashboard?
When you log in to your fundraising dashboard, you have access to a whole range of resources including fundraising tools and downloads.
This is your secure fundraising dashboard that only you can see. You can:
- Set a fundraising goal for yourself, add a photo and your story.
- Download fundraising tips to help you achieve your fundraising goals.
- Send emails to ask for donations and track your fundraising results.
- Create a team and then recruit team members by sending emails asking people to join you.
- Download posters and social media resources.
- Thank your donors by writing them a personalised thank you email.
- Update your profile, contact details and change your password.
- Accept or delete comments from donors.
- Pay-in cash donations received and more!
Log in now and check it out!
How do I reset my password?
To reset your password, click on ‘Login’ and select ‘Forgot password’.
RAISING FUNDS AND AWARENESS
Do you have any tools to help me with my fundraising?
When you register for Stride4Stroke you’ll gain access to fundraising tips and downloadable resources, like social media tiles, and posters.
All these resources are designed to help you raise money, thank your sponsors and share your progress.
How do I get sponsors?
When you sign up, we'll give you your very own fundraising page where you can upload photos, post videos to your timeline, choose a fundraising goal and tell your story.
One of the easiest ways to get sponsors is to share your fundraising page on social media and send emails to family, friends and work colleagues and ask for support.
From within your fundraising dashboard, you can send emails asking for donations. Log in and click - My Fundraising > Get Sponsors. The email template will contain a link to your fundraising page, where people can contribute with their credit card – easy!
There are other fundraising tips and ideas available to download on your dashboard.
Start asking for donations as early as possible. Remember that by asking someone to donate to you, you are allowing them to support an extremely worthwhile cause. So cast your net wide; family and friends, colleagues, business contacts, staff from other businesses in your building, suppliers, clients.
Where do the funds go?
When you sign up for Stride4Stroke and ask friends and family to sponsor you, you’ll be making a meaningful difference to prevent, treat and beat stroke. Your help means we can do more.
Your funds will help support:
- Researchers and health professionals across Australia and around the world are constantly working to improve treatments, enhance recovery after stroke and perhaps even find a cure. Your effort in raising funds means that researchers are given the time and resources to do their work.
- Survivors of stroke and their families will have support not just in the immediate aftermath of a stroke, but along the whole journey of recovery – however long that takes.
- Plus, by getting active this November you can reduce your risk of stroke, or secondary stroke.
How can people donate?
Share your fundraising link and your family, friends and colleagues can donate directly to your fundraising page. As soon as they make their donation, they will receive a tax deductible gift receipt (for donations over $2) and their donation amount will automatically be added to your fundraising goal.
If you’ve been given cash, you can donate the money to your fundraising page on their behalf using a credit or debit card. Refer to Can I add a cash donation? for instructions.
Can I add a cash donation?
Yes. You can add a cash donation by following these steps:
- Login to your Stride4Stroke account and go to your dashboard
- Select the ‘My Donations’ button
- Click ‘ADD OFFLINE DONATION’.
- You can then follow the prompts to add the cash to your page using your credit or debit card.
- If you enter the cash donors first name, last name and email address the donation platform will email them a receipt for the donation.
How can I change my fundraising goal?
If you hit your fundraising target, consider increasing your target!
Simply log in to your fundraising page dashboard, click on ‘Edit My Page’ and update your fundraising target.
Can I thank my donors?
Absolutely. Once you sign up to Stride4Stroke dashboard you’ll have access to loads of free resources such as email templates and social media assets that you can use to thank your donors.
You can also choose to send thank you messages directly from your dashboard by clicking ‘my donations’ and following the prompts.
Are there social media resources to help share my Stride4Stroke page?
We have a range of messages and images available under ‘Your Social Media Kit’ on the Stride4Stroke resources page for you to use.
When you are posting make sure you use the #Stride4Stroke hashtag and also tag Stroke Foundation.
- Facebook tag: @StrokeFoundation
- LinkedIn tag: @StrokeFoundation
- Instagram tag: @Strokefdn
- Twitter tag: @Strokefdn
I've reached my fundraising goal. What's next?
Amazing effort! We encourage you to keep on going and to update your fundraising target. To do this simply:
Select 'Edit My page'
Scroll down to 'Update Your Stride4Stroke Fundraising Page'
Make sure you select 'save changes'
- Keep up the great work!
DONATIONS & SPONSORING
Are donations tax deductible?
Yes. All donations $2 and over are tax deductible and a receipt is emailed to your donor immediately after they make the donation.
Why isn't my donation showing on the participants page?
You may have made a general donation to Stride4Stroke instead of donating to a specific person.
Call us on 1300 194 196 or email us at email@example.com and we will move your donation to the right spot.
Creating a team
Getting active is much more fun when you do it with others!
Motivate friends, family or colleagues to participate in Stride4Stroke with you.
You can create a team when registering by following the prompts.
If you're already registered and would like to create a team, login to your dashboard and click the 'Create a Team' option and then follow the prompts.
Joining a team
You may be invited to join a team by being sent a link. This link will take you through the registration process to create your personal fundraising page and become a team member.
You can also search for a team on the Stride4Stroke website and click “Join”.
Please note, to be able to join a team you need to register as an individual first.
Who is the team captain?
The captain is the person who created the team.
If you'd like to change who this is please contact us on 1300 194 196 or email us at firstname.lastname@example.org and this is a quick fix for our team.
Can anyone join my team?
The Team Captain will have the option to allow anyone to join your team, or you can set your team to private so only those you invite can join.
To edit your team settings -
- Simply log in to your fundraising page dashboard
- Click on ‘My Team’
- Click on ‘Edit Team Page’ and
- Update YES or NO to allow anyone to join my team.
How do I edit the team fundraising goal?
The captain of a team can update the team fundraising goal. To do this, the captain will need to:
- Login to your dashboard.
- Go to ‘My Team’ and then 'Edit Team Page.'
- Here you can update your team profile image and fundraising target.
- Click ‘Save Changes’ at the bottom of the page.
I'm doing Stride4Stroke on my own - is there a team I can join?
Stroke Foundation would love to invite you to join the Stride Community Team.
Simply set your Moving Minutes and fundraising target on your individual page, and together we can work to achieve them.
The funds you raise and Moving Minutes you log will contribute to the team's tally.
REWARDS & MERCHANDISE
What are the rewards for Stride4Stroke?
As you stride and achieve fundraising and Moving Minutes milestones you will unlock a range of different rewards.
These rewards will range from digital rewards, discount codes to merchandise.
When you unlock a reward you will see this displayed on your dashboard (you'll receive an email too!).
Your dashboard can be accessed by logging into your fundraising page.
You can also head over to our rewards page to find what's on offer!
Please also note that we will be using Australia Post to send you your items. The delivery times may be affected due to COVID-19.
When do I get my free singlet/t-shirt?
As soon as you raise $50 to your personal fundraising page, you'll be eligible for a free Stride4Stroke singlet or t-shirt (along with some other goodies) which will be sent out to you in late October.
When you signed up to Stride4Stroke you provided your size. It is a unisex size singlet or t-shirt. If your sizing has changed be sure to get in contact with us.
We ask that you ensure your mailing address is correct on your dashboard.
To double check your mailing address simply:
- Login to your dashboard
- Proceed to your account details (link here)
We will be mailing your goodies via Australia Post closer to the start of November. The delivery times may be affected due to COVID-19.
Do you have a size guide for the Stride4Stroke exercise singlets and t-shirts included in the rewards kit?
Stride4Stroke exercise singlet or t-shirt are unisex sizing from XS to 5XL (size chart below).
Please note the sizing guide is for a 1/2 CHEST (cm). Approx, may vary by -/+ 2cm
Stock in some sizes are limited, and it is a first come first serve basis.
How do I apply my Stride4Stroke Iron on Patch from my reward kit?
The back side of the iron on patch is glue and can be applied with an electric iron at home.
Step by step as below:
Tool: electric iron
- Use an electric iron to press the fabric where you want to place the patch to make it smooth/flat.
- Place the patch with the glue side down where you want it to adhere on the fabric.
- Then place a thin piece of cloth or a dishtowel over the Stride4Stroke logo facing up.
- Use the electric iron (set up to 130 degrees) to press onto the logo, hold for 12 seconds until the glue melts and adheres to the fabric.
- Check the patch to make sure it's secure to the fabric and let cool.