FAQS

Please find below our most frequently asked questions. If you can't find the information you are after, want a chat or need further help, please conatct us, we'd love to hear from you!

 1300 194 196

 stride4stroke@strokefoundation.org.au

ABOUT STRIDE4STROKE

What is Stride4Stroke?

Stride4Stroke is Stroke Foundation’s flagship event, where in the month of November we encourage our community to get active and help prevent, treat and beat stroke.

When is Stride4Stroke?

You can sign up today to Stride4Stroke and begin raising awareness and funds.

The event will take place from the 1st to 30th November. It is your Moving Minutes which will be reset on November 1st, however in the lead up to November this time is a great opportunity to get familiar with the process and set some training goals.

TAKING PART

Who can take part in Stride4Stroke?

Anyone can take part.

We encourage you to sign up and take part in Stride4Stroke with your friends, family, work colleagues, sporting teams.

All you need to do is select a primary activity (this is completely up to you!), set a Moving Minutes goal, set a fundraising goal and you are on your way.

It is all about striding you way, wherever you are to prevent treat and beat stroke.

What activity can I choose for Stride4Stroke?

It is up to you!

Stride4Stroke 2021 is all about increasing ‘Moving Minutes’ which is something that can be applied to any activity, such as swimming, skipping, pushing, exercise bike, yoga, surfing, walking, running, doing an online fitness classes or setting a movement target in stroke recovery. 

When you sign up you will need to select your primary activity to achieve your Moving Minutes along with a goal. This can be changed at any time on your dashboard!

If you want to undertake multiple activities to achieve your Moving Minutes you absolutely can. When you are all setup and logging your Moving Minutes you can also select the activity you did.

Your Moving Minutes will be reset on November 1st, however in the lead up to November this time is a great opportunity to get familiar with the process and set some training goals.

Why Moving Minutes?

One million strokes a year globally are linked to physical inactivity. This means too many lives are being impacted by stroke unnecessarily.

Research tells us 30 minutes of exercise five times a week can reduce your stroke risk by 25 percent.*

*World Stroke Organization. 2021. Why stroke matters - Stroke risks and prevention. Available at: https://www.world-stroke.org/world-stroke-day-campaign/why-stroke-matters/stroke-prevention/stroke-risks-and-prevention

What are Moving Minutes?

Moving Minutes are the minutes you are undertaking for your Stride4Stroke activity in November.

You can log different activity throughout November to achieve your Moving Minutes, such as riding a bike and skipping.

To edit your Moving Minutes goal and log actvity, simply log into your dashboard.

You can log into your dashboard here.

Your Moving Minutes will be reset on November 1st, however in the lead up to November this time is a great opportunity to get familiar with the process and set some training goals.

How do I record my activity?

Can I use another device to track my activity?

Absolutely! You can track your activity on whatever app you prefer.

You can simply log your Moving Minutes on your dashboard using your device as a reference.

To do this, please refer to ‘How do I record my activity?'

How do I update my Moving Minutes goal?

  • Log into your dashboard.
  • Go to 'My Activity’
  • Scroll down to 'Update your Moving Minutes goal'
  • Select 'Save changes' at the bottom of the page

How do I link Strava and Fitbit to my page?

  1. Log into your account.
  2. Click on your name in the top right-hand corner and navigate to 'My Activity'.
  3. Scroll down to where you see the Fitbit and Strava logo.
  4. Click on the relevant icon which will ask you to login to your Fitbit or Strava account.
  5. Agree to the settings and click submit.

Fitbit Note: You must record an “activity" with your Fitbit in order for it to contribute to your kilometres. 

Your activity will sync once a day and is not immediate as soon as you’ve done it. It is also important to note that only one activity a day will sync (e.g. if you do 2 runs, only the most recent will sync). If you would like to include more than one activity a day you will need to manually upload your activity.

My Fitbit activity is not appearing on my page. What do I do?

If your activity is not appearing on your dashboard please follow these steps.

  1. Make sure your Fitbit is synced with your Stride4Stroke dashboard.
  2. Start and Stop each activity from your Fitbit app.
  3. Allow 24 hours for your activity to appear on your dashboard.

If your activity is not appearing you can manually add your Moving Minutes on your dashboard.

TEAMS

Can anyone join my team?

The Team Captain will have the option to allow anyone to join your team, or you can set your team to private so only those you invite can join.

Is there a team I can join?

Stroke Foundation would love to invite you to join the Stride Community Team.

JOIN THE TEAM

Simple set your Moving Minutes and fundraising target on your individual page, and together we can work to achieve them.

The funds you raise and Moving Minutes you log will contribute to the team's tally.

How do I create a team, join a team and edit the team page?

Getting active is much more fun when you do it with others! Motivate friends, family or colleagues to participate in Stride4Stroke with you.

Creating a team

You can create a team when registering by following the prompts. If you're already registered and would like to create a team, login to your dashboard and click the 'Create a Team' option and then follow the prompts.

Joining a team

You may be invited to join a team by your team captain, this link from the captain will take you through the registration process and you'll be automatically part of that team.

Please note, to be able to join a team you need to register as an individual first.

How do I edit the team fundraising target?

The captain of each team is able to update the team fundraising goals. To do this, the captain will need to:

  1. Login to your dashboard.
  2. Go to 'Team Page Settings.' 
  3. Here you can update your team profile image and fundraising target.
  4. Click ‘save changes’ at the bottom of the page.

Who is the team captain?

The captain is the person who created the team. If you'd like to change who this is please get in contact, this is a quick fix fo rour team.

REWARDS & MERCHANDISE

When do I get my free singlet?

As soon as you raise $50, you'll be sent a free Stride4Stroke singlet (along with some other goodies).

When you signed up to Stride4Stroke you provided your singlet size. It is a unisex size singlet. If your sizing has changed be sure to get in contact with us.

We just ask that you ensure your mailing address is correct on your dasboard.

To double check your mailing address simply:

  1. Login to your dashboard
  2. Proceed to your account details (link here)

We will be mailing your Stride4Stroke singlet via Australia Post closer to the start of November. The delivery times may be affected due to COVID-19.

Please click here to Australia Posts current service times.

What are the rewards for Stride4Stroke?

As you stride and achieve fundraising and Moving Minutes milestones you will unlock a range of different rewards.

These rewards will range from digital rewards, discount codes to merchandise.

When you unlock a reward you will see this displayed on your dashboard (you'll receive an email too!).

Your dashboard can be accessed by logging into your fundraising page.

LOGIN TO VIEW YOUR REWARDS

You can also head over to our rewards page to find what's on offer!

STRIDE4STROKE REWARDS

Please also note that we will be using Australia Post to send you your items. The delivery times may be affected due to COVID-19.

Please click here to Australia Posts current service times.

DONATIONS & SPONSORING

Are donations tax deductible?

Yes. All donations $2 and over are tax deductible and a receipt is emailed to your donor immediately after they make the donation.

FUNDRAISING & RAISING AWARENESS

Are there social media resources to help share my Stride4Stroke page?

We will have a range of messages and images available under ‘Your Social Media Kit’ on the Stride4Stroke resources page for you to use very shortly.

When you are posting make sure you use the #Stride4Stroke hashtag and also tag Stroke Foundation.

  • Facebook tag: @StrokeFoundation
  • LinkedIn tag: @StrokeFoundation
  • Instagram tag: @Strokefdn
  • Twitter tag: @Strokefdn

I've reached my fundraising goal. What's next?

Amazing effort! We encourage you to keep on going and to update your fundraising target. To do this simply:

  1. Login to your fundraising page

  2. Select 'Edit My page'

  3. scroll down to 'Update Your Stride4Stroke Fundraising Page'

  4. Make sure you select 'save changes'

  5. Keep up the great work!

We'd love to see all your wonderful efforts! 

Connect with us at @strokefoundation #STRIDE4STROKE